Our Commitment to you

• We will discuss and explain our support provision to the service user and the commissioners as they are decided on a number of factors

• We are committed to doing our part to keep you safe.

• We will continue to give the protection of our service users the utmost priority. We will work closely with the local safeguarding board if we have grounds to suspect that anyone who is using our services is being abused or is at risk of being harmed. Keeping You Safe and Additional Information

• We will listen. We always welcome feedback on our services, whether these are compliments, complaints or suggestions for doing things better. We value your feedback; we see that as an opportunity to identify gaps and make relevant improvements. Click here for more information 

• We are always keen to provide the best possible service and to keep improving as we believe that, “Quality is a race without a finish line.” To do this we continually check on what we are doing, talk with our staff and with outsiders who have opportunities to see and judge our work, and, above all, listen to our customers. [Link to Quality Assurance]