Privacy Notice

Highlands Care Privacy Notice

Highlands Care is a home care service providing care to people within their own homes or in supported accommodation. This privacy notice explains briefly how we use any personal information we collect about you when you use this website. If you want further information on the privacy notice, please email admin@highlandscare.co.uk.

What information do we collect about you?
We collect information about you when you contact us enquiring about our home care services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in discussions related to the services we provide. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your enquiry, manage your enquiry and, if you agree, to email you about other services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. Highlands Care will not share your information for marketing purposes with companies outside our service.

Marketing
We would like to send you information about our own services and selected services of companies we work in partnership with which may be of interest to you. For example, charity organisations we work with or are relevant to the services about which you enquired from us. If you have consented to receive marketing information, you may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes or sharing your information with the above mentioned organisations. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email admin@highlandscare.co.uk. We will make a small administrative charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.